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RETURNS WITH A RECEIPT |
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1. We will gladly exchange or refund the merchandise with
receipt within 30 days of purchase. |
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| 2. We will gladly refund the products if there is an
authorization number given by one of our customer service
representatives. In order to get the authorization number please contact
our customer service department at
info@dohi.org |
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| 3. All returns MUST have your order ID number on the box. You
can find your ID number either on your receipt from Pay Pal or, on your
packing slip that is on the side of the box. All returns that DO NOT
have your order ID number will not be accepted. |
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| 4. Refunds will be credited to the original credit or debit
card that was used for your purchase. Please allow 14 days for us to
process the credit to your card once we have received the items you are
returning. |
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| NO REFUNDS ON THE FOLLOWING |
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| 5.(downloadable
items are not refundable.) |
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| 6. You are responsible for return shipping costs. |
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| ALL RETURNS MUST BE SHIPPED TO THE FOLLOWING ADDRESS. |
| Door of Hope International |
| P.O. BOX 429 |
| Glendale, CA 91209 |
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